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Clearview Health LLC

CLAIRE / AI SERVICE ASSISTANT

PRODUCT PREVIEW

A clear
next step.
A human touch.

Meet Claire. An AI service assistant designed around the questions people ask and the people who help answer them.

See Claire at work
ClaireBY CLEARVIEW
LISTEN.
CLARIFY.
CONNECT.
Technology with a clear purpose.Service with people at its heart.
01 / THE SERVICE WORKSPACE

Less repeating.
More moving forward.

Choose an example to see how Claire can help prepare the next part of a service conversation.

ClaireService workspace
ILLUSTRATIVE WORKFLOW
EXAMPLE CONVERSATION

A better place to begin.

A short exchange helps organize the reason for a call before a person joins.

PERSON

I have a question for customer care. Can someone call me back?

CLAIRE

What would you like the team to know before the call?

PERSON

I’d like help with a recent service request. Wednesday afternoon would work for me.

CLAIRE

That gives the team a useful starting point. A person would review the request and confirm a time with you.

Sample conversation. No request is created or sent.

02 / THE CONCEPT FILM

A year
with Claire.

Follow Maria, a fictional member, through four service moments. The film illustrates a proposed carrier program.

Claire does not call members today. The film shows what a connected service could look like.

Concept film · Illustrative screensMaria is fictional. Claire does not call members today; the film shows what we are building toward.
Read the transcript
  1. Soft instrumental music plays beneath Claire’s and Maria’s voices. Brief sound cues mark transitions and completed steps.
  2. A Clearview concept. Meet Claire. The AI guide every member can talk to.
  3. 01 Welcome. Claire: “Welcome, Maria. I’m with you all year.” AI workflow: care team contact sent.
  4. 02 Check-in. Claire: “Any new doctors or prescriptions?” Maria: “Just a new cardiologist.” AI workflow: changes noted for her agent.
  5. 03 Plan review. Claire: “Your plan changes soon. Shall we review it?” Maria: “Yes, please.” AI workflow: licensed agent review booked.
  6. 04 Follow-up. Claire: “Got a letter? Let’s go through it.” AI workflow: routed to the right team.
  7. End-to-end reporting. Every call, every step, reported.
  8. Technology helps people prepare. People help people decide.
  9. Clearview. clearviewmedicare.com. Concept film. Illustrative screens.
03 / THE SERVICE, CONNECTED

A conversation is
part of a bigger picture.

Explore how a conversation, useful context, and a human team could work together.

Clearview / Connected serviceService concept
ConversationRoutingClaireShared contextAgentJourneyFollow-upPeople guide. Technology connects the steps.

02 / Support

Information supports the person.

An assistant can help organize a service question. An agent or customer care team takes responsibility for the answer and next step.

  • Service question
  • Context
  • Human handoff

This simplified view illustrates how the work connects; it does not show a live member session.

Talk about the platform
People talking together in an officeTHE PEOPLE BEHIND THE NEXT STEP.

04 / THE HUMAN PART

Technology helps
people prepare.
People help people decide.

Claire identifies herself as AI. Coverage advice belongs with a licensed insurance agent. Service teams take responsibility for requests and the next step.

Get to know Clearview

FOR AGENTS & CARRIER PARTNERS

Let’s talk about
better service.

Tell us about your team’s conversations, follow-up and human handoffs. We can discuss the scope, tools and review a program would need.

Connect with Clearview